Terms and Conditions

 

TERMS AND CONDITIONS OF SALE

1. General Information

This website www.lelefantinobianco.it is operated by:

L’Elefantino Bianco Store
Registered office: [INSERT FULL ADDRESS]
VAT ID: [INSERT VAT ID]
Email: info@lelefantinobianco.it

Access and use of the website imply acceptance of these Terms and Conditions.

2. Object of the contract

These conditions govern the online sale of children's, girls', and baby clothing products through the website www.lelefantinobianco.it.

3. Products

Products are described in their respective information sheets.

Images are for illustrative purposes and may not perfectly represent the actual product (colors and details may vary slightly).

4. Prices

All prices are expressed in Euro (€) and include VAT.

Shipping costs are indicated before order confirmation.

The seller reserves the right to change prices at any time, without affecting orders already confirmed.

5. Purchase method

To place an order, the customer must:

  1. Select the products

  2. Add them to the cart

  3. Enter the required data

  4. Confirm payment

The order is considered concluded upon payment confirmation.

The seller reserves the right to refuse orders in case of incomplete or suspicious data.

6. Payments

The following payment methods are accepted:

  • Credit/debit cards

  • PayPal

  • Other methods available at checkout

All payments are managed through secure and certified circuits.

7. Shipping and delivery

Shipments are made to the address indicated by the customer.

Delivery times: 2–5 business days unless otherwise indicated.

The seller is not responsible for delays attributable to the courier or force majeure.

8. Right of withdrawal

Pursuant to Legislative Decree 206/2005, the customer has the right to withdraw within 14 days from delivery.

To exercise the right of withdrawal, it is necessary to send communication to:
info@lelefantinobianco.it

9. Returns and refunds

Returns are accepted only if:

  • The product is intact

  • It has not been used or washed

  • It is complete with labels and original packaging

Return shipping costs are at the customer's expense, unless the product is defective or the seller made an error.

The refund will be issued within 14 days of receiving and verifying the returned item.

10. Legal guarantee

All products are covered by a legal guarantee of conformity pursuant to articles 128 et seq. of the Consumer Code.

11. Limitation of Liability

The seller is not responsible for:

  • Improper use of products

  • Interruptions or malfunctions of the site

  • Errors not directly attributable

12. Privacy

Personal data is processed in compliance with EU Regulation 2016/679 (GDPR).

For more information, please consult the website's Privacy Policy.

13. Changes to the terms

The seller reserves the right to change these Terms at any time.

Changes will be effective from the date of publication on the website.

14. Applicable law and competent court

These Terms are governed by Italian law.

For any dispute, the consumer's court will have jurisdiction.